Hello and welcome to WebFlairs π
We want you to shop with confidence. This policy explains how returns, replacements, and refunds work in a simple and transparent way.
1. Return Window
You can request a return within 7 days of receiving your order.
2. Return Eligibility
We accept returns for the following reasons:
- Product is damaged or defective
- Wrong product delivered
- Product not as expected
- Change of mind
Yes β even if you simply donβt want the product, you can still request a return (conditions apply below).
3. Return Conditions
To be eligible for a return:
- Product must be unused and in original condition
- Must be returned with original packaging, tags, and accessories
- Product should not be damaged due to misuse
4. Replacement Option
For damaged or defective items, we may offer a free replacement.
You can still choose a refund instead of replacement.
5. Refund Policy
You are eligible for a refund in all approved return cases.
- Full refund β for damaged, defective, or wrong product
- Partial or adjusted refund (if applicable) β for change of mind (after deducting shipping or handling charges, if any)
6. Return Shipping
- For damaged, defective, or incorrect items β return shipping is free
- For change of mind returns β return shipping cost may be borne by the customer
7. Refund Process & Timeline
- Refund is initiated within 2-3 business days after product inspection
- Amount is credited to your original payment method
- It may take 5β7 business days to reflect
8. Non-Returnable Items
Some items may not be eligible for return:
- Used or damaged products (not due to delivery issues)
- Products without original packaging
- Items marked as non-returnable on product page
9. How to Request a Return
To request a return or refund:
- Contact us via email or support page
- Share your Order ID + reason + photos (if applicable)
Our team will respond within 24β48 hours.
10. Contact Us
π§ info@webflairs.com
π +91-7737111027
Weβre always here to help π€